Administration & Customer Service - In office position

Insurance - Adminstrative Assistant - In office position
Desjardins Agent Team Member

Location: Aurora, ON
Type: Full Time, Permanent, In-office position

Thank you for your interest and time in reviewing our open posting! My name is Samantha Gowda-Singh and I am a Desjardins Insurance Agent looking for a driven and competitve professional interested in joining my team, helping our clients through value-based conversations and providing a truly remarkable client experience! If you are motivated, honest, indepenedent, and looking for a long-term career with a supportive team then this might just be the opportunity for you!

About Our Team & Office Space

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance
• Our entire team works from our office location in Aurora, ON
• We currently have 5 team members at our agency
• Beverage & snack station at the office included (e.g. coffee, tea, water) 
• We love supporting our local community! e.g. participating in Chamber of Commerce events like the annual Street Festival & Home Show, donating to our local food banks.

Responsibilities:

• Answer and distribute all incoming calls into the office 
• Provide efficient, and exceptional customer service each and every time you interact with a client
• Customer claim submissions/ follow-ups with our claims partners
• Billing and payment follow-up,
• Booking appointments and managing team calendar follow-ups/reminders
• preparing packages for mailing
• writing customer greeting cards
• other administrative duties as assigned

Requirements:

• Property & Casualty OTL license (preferred/must obtain within probationary period - 6 months)
  • OTL license - learn more about this exam through the Insurance Institute of Ontario. 
• previous sales, customer service or adminstrative experience is an asset
• Excellent communication skills - written, verbal and listening
• Proactive in problem-solving
• Ability to multi-task
• Ability to make presentations to potential customers

Compensation Package highlights:

• Salary: 
  • base salary starting at 42,000 during probation
  • Commissions and base salary increase - available after successful completion of OTL license and probation
• Employee benefits ($150/month start after probation)
• Paid training
• Paid vacation (starting at 3 weeks/year) 
• Paid sick days
• Optional schedule after probation - 9 days on/1 day off [Tu/Wed/Th]

These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.

Samantha Gowda-Singh - Desjardins Insurance Agent

Company Website: www.gowdasingh.com